Service & Support

Tool & Assembly has the expertise and training to repair all brands of DC electric, pneumatic and cordless tools that we sell including Desoutter and Cleco. We are a fully certified service partner and authorized warranty repair center for Desoutter Industrial Tools. We stock parts for all the tools that we sell. Every tool is repaired with genuine OEM parts and a full preventative maintenance is performed to the manufacturer’s specifications.

Tool & Assembly’s certified technicians are available to come on site for calibration. We can test, calibrate, and, in some instances, perform light repairs if necessary at your facility. This service will minimize downtime and turnaround time when calibration is required. We do ultimately recommend that your tools get sent to us so we perform a full PM and calibration. We also calibrate all makes and models of click wrenches.

Tool & Assembly has a team of sales technicians that can help you understand the fastening process and spec out the right tool for your application. We will also provide ergonomic solutions to reduce or eliminate operator fatigue. Torque Seminars are available upon request and can be conducted either at your facility or at ours. These seminars will break down the fastening process and help you understand the bolted joint and obtain the knowledge required to generate application specific tolerances when it comes to tightening and torque.

Tool & Assembly has a complete laboratory featuring all the equipment we sell. Within this lab we can perform torque destructive testing and yield analysis. Our testing and lab report will help you to understand what is happening with your process.